Shipping Times:
Order processing time takes 1-5 business days before shipment. Deliveries can take 1 to 3 weeks depending on your order.
You can 'CONTACT US' or email info@coastalbilliards.com for specific shipping times.
If you have any questions about our shipping times, please contact us and will be happy to help!
PLEASE NOTE: *****due to supply, we are shipping directly from manufacturing from overseas instead of our US warehouse. We manufacture our products in China, Taiwan, Mexico, and Singapore. Shipping is averaging 4 to 5 weeks****** As such, If we have already sent your order we will not be able to issue you a refund. For more information please contact us.
Where applicable, we will provide you with a tracking number.
Please note that, as per international standard, it is incumbent upon customers to pay all import and customs taxes, fees, levies, fines, and costs. We will not be held liable in any way for the payment of import fees on any item. It is, as per international standard, the customer's responsibility to ascertain whether customs or import costs will apply to them and, how they will pay it.
In the event that your shipping has been delayed, we will make every reasonable attempt to notify you via the contact details you provided us at checkout.
In the rare (and yet to be experienced) event that your order does not arrive, please visit our Returns page for more information. The Returns page can be found here: https://www.coastalbilliards.com/pages/refund-policy